Hello [contactfirstname],
You are listed as the point of contact for a trouble case in our system.
We recently performed technical support for this open case but the work
performed requires that we follow-up to see if the issue is correctly
resolved.
This email is automatically sent 72 hours after technical support was
performed.
Would you please either call us or respond to this email and let us know if
the trouble case is resolved?
If we do not hear from you in 72 hours we will consider this trouble case
resolved and automatically close it.
The details for this case are as follows:
Service ticket# [srnumber]
The details that we have:
[srdetail]
You may respond to this email with more information or contact us at:
Columbia City 260-213-4266
Fort Wayne 260-440-7377
Toll Free 866-369-1970
Help Desk is Option 1
Your Preferred Care Support
Team
Preferred IT Group, LLC
help@preferreditgroup.com
This
email notification is to update you as our goal is to keep constant
communication with you until the issue is resolved to your satisfaction.
response